In the UK, with hospitality vacancies still higher than pre-pandemic levels, there may just be enough jobs to go around.
New figures from the Office for National Statistics show that there were 112,000 vacancies in hospitality at the end of 2023, down from 147,000 at the same time in 2022.
Current vacancies do, however, remain far higher than pre-Covid, when there were 89,000, and our vacancy rate in the UK is currently at 8%.
Many companies are therefore still on the hunt for (human) staff to fill these roles.
But for jobs already filled, the National Living Wage is set to increase in April, which will lead to higher costs for already struggling businesses.
Technology could help alleviate some of these pressures. Kate Nicholls, chief executive of UK Hospitality, told the drinks business: “With rising costs across the board, hospitality businesses will be looking at ways they can improve efficiency, reduce cost and boost their productivity.
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