Dear Valued Guests,
We take the health and safety of all our employees and guests seriously, and in light of the outbreak of COVID-19 in South Africa, we have put the following measures and protocols in place to curb the spread of the virus:
- For the time being, our tasting room remains open 5 days a week from Tuesdays to Saturdays, 09h00 to 16h00.
• Visitors will be requested to sign in upon arrival at our tasting room and complete a questionnaire to eliminate the possibility of positively infected patrons spreading the virus.
• If you have been in contact with anyone with the COVID-19 virus, or have travelled outside South Africa in the last 21 days, or are experiencing any flu-like symptoms, we urge you to do the responsible thing and self-isolate during this time.
• We will not host wine tasting groups of more than 10 guests at any given time.
• All visitors will be required to read our COVID-19 notice.
• We have placed hand sanitisers strategically in and around our tasting room and bathrooms and encourage guests to use these.
• Our counter tops and table tops are sanitised before and after each wine tasting.
• Our wine glasses are washed in scalding water to ensure the effective removal of any possible virus.
Should you wish to order our wines online, our courier partner, Seabourne Express, has put the following protocols in place to ensure the safe and hygienic delivery of our wines:
- All Seabourne staff nationally have been briefed and trained and will have ongoing communication on the latest best practice of COVID-19 prevention.
• All their drivers and assistants nationwide have been equipped with the following:
o All vehicles with hand sanitisers and drivers will be required to continually sanitise their hands prior and after collections/deliveries.
o Masks will be worn by drivers and assistants at all times whilst dealing with our customers on collections/deliveries. Should you experience this to not be the case, it is to be reported to Seabourne management immediately for further action please.
o All vehicles will be equipped with alcohol swabs, to be used to disinfect the hand-held devices with each delivery and collection.
o Gloves will be issued once stock arrives for drivers and assistants to handle all devices and shipments.
• All persons entering Seabourne’s premises will be required to have their temperatures tested. If they are found to have a high temperature, they will not be permitted to enter the premises and guided on further steps to be taken. Those that may enter, will be required to sanitise their hands and complete a questionnaire prior to engaging further.
• Designated areas for collection and drop-off of shipments at Seabourne’s facilities will be repositioned to limit exposure and access to their operations.
We thank you for your understanding and support, and we look forward to welcome you and be of service to you.
Best wishes,
Marinda Kruger-Claassen
Winemaker & Business Manager